01

Who This Policy Covers

This privacy policy applies to all visitors and users of sheilabotelho.com, including people who subscribe to the newsletter, purchase programs or services, register for events, or otherwise interact with this website. It covers personal information collected through this site and through related communications.

By using this website, you agree to the collection and use of your information as described here. You must be at least 18 years of age to use this website or purchase any offer.

02

What Information Is Collected

Information is collected in a few ways, depending on how you interact with this site.

Information you provide directly. When you subscribe to Sheila's Notes, register for a program or event, make a purchase, or fill out a contact form, you may share details such as your name, email address, business name, and payment information.

Information collected automatically. Like most websites, this site collects certain data automatically when you visit, including your IP address, browser type, pages visited, and time spent on the site. This information is used to understand how people use the site and to improve the experience.

Cookies. This website uses cookies for tracking and analytics purposes. A cookie is a small file placed on your device that helps the site recognize you on return visits and understand how you navigate the site. You can disable cookies through your browser settings, though some features of the site may not function as intended if you do.

03

How Your Information Is Used

Information collected through this website is used to:

• Deliver the programs, services, and content you've purchased or subscribed to
• Send the weekly newsletter, Sheila's Notes, and other communications you've opted into
• Respond to inquiries and provide support
• Process purchases and send transaction confirmations
• Improve the website and tailor content to what's most useful to you
• Comply with legal obligations where required

Your information is used to serve you. It is not sold to third parties for marketing purposes.

04

Email and Communications

When you subscribe to the newsletter or make a purchase, your email address is added to the Sheila Botelho mailing list. You'll receive Sheila's Notes (the weekly newsletter) and occasional updates about programs, events, and offers.

Every email includes an unsubscribe link. You can opt out at any time, and your request will be honored promptly. Transactional emails related to your purchases will still be sent as needed.

Email communications from Sheila Botelho will never use false or misleading subject lines, and will always include a physical mailing address as required by applicable law.

05

Payments and Third-Party Platforms

Payments for programs and services are processed through third-party payment providers, which may include Stripe, PayPal, Square, and platform-specific processors. Payment and credit card information is handled directly by these providers and is not stored on this website's servers.

Programs and digital content may be delivered through third-party platforms. Your use of those platforms is governed by their own privacy policies and terms of service.

Sheila Botelho is not responsible for the privacy practices or security of third-party processors or platforms. If you experience an issue with a third-party provider, please contact that provider directly.

06

Third-Party Disclosure

Personal information is not sold, traded, or transferred to outside parties for marketing purposes.

Information may be shared with trusted service providers who assist in operating this website and delivering services (such as email platforms, hosting providers, and payment processors), as long as those parties agree to keep the information confidential.

Information may also be disclosed when required by law, or when necessary to protect the rights, safety, or property of Sheila Botelho or others.

This website does not engage in third-party behavioral tracking and does not currently run advertising through third parties such as Google AdSense.

07

How Your Information Is Protected

Reasonable technical and organizational measures are in place to protect your personal information. This includes secure (SSL/TLS) connections for data transmission, restricted access to stored data, and regular security monitoring of this website.

No method of transmission or storage over the internet is completely secure. While every effort is made to protect your information, absolute security cannot be guaranteed. In the event of a data breach that affects your personal information, you will be notified by email within 7 business days.

08

Testimonials and Public Content

If you choose to share a testimonial or personal story on sheilabotelho.com, any identifying information you include becomes publicly visible. By submitting a testimonial, you acknowledge this and release Sheila Botelho from liability related to your own public disclosure.

If you change your mind after submitting a testimonial, you can request removal by emailing hello@sheilabotelho.com. Removal requests will be processed within 7 days.

09

Your Rights

You have the right to access, update, or request deletion of your personal information at any time. To make a request, email hello@sheilabotelho.com.

You may visit this website anonymously. You can also disable cookies through your browser settings at any time.

If you are located in the European Union or another jurisdiction with specific privacy rights, additional protections may apply. Please reach out directly to discuss your specific situation.

This website is operated from Canada. If you are visiting from outside Canada, your information may be transferred to and processed in Canada or other jurisdictions. By using this site, you consent to that transfer and processing.

10

Children's Privacy

This website is intended for adults aged 18 and over. Personal information from children under 13 is not knowingly collected. If you believe a child has provided personal information through this site, please contact hello@sheilabotelho.com and it will be removed promptly.

11

Third-Party Links

This website may include links to external sites, including podcast platforms, affiliate resources, and partner services. These sites have their own privacy policies, and Sheila Botelho is not responsible for their content or practices. Visiting a linked site is at your own discretion.

12

Updates to This Policy

This privacy policy may be updated from time to time. The current version will always be available at sheilabotelho.com/privacy-policy. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.

This policy is governed by the laws of the Province of Ontario, Canada.